Shipping FAQs
How long will it take before my order is shipped?
No rush orders. All Totes Manila merchandise are made to order and it takes us 2 to 5 business days to fulfill and ship items. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
The tracking info says it was delivered but I did not receive my order?
In cases like these, we suggest reaching out to the carrier to check proof of delivery and inquire if there are any additional information left by the delivery person. Stolen or missing packages tagged as delivered by the carrier are not covered by our refund and replacement policies.
How much do I have to pay for shipping?
| USA | Rate | Delivery |
| 0 to 0.99 lb | $5.99 | *2-5 business days |
| 1 to 1.99 lb | $8.99 | *2-5 business days |
| 2lb and greater | $12.99 | *2-5 business days |
| Canada | Rate | Delivery |
| 0 to 0.99 lb | $8.99 | *7-10 business days |
| 1 to 1.99 lb | $10.99 | *7-10 business days |
| 2lb and greater | $14.99 | *7-10 business days |
| UK / Other countries | Rate | Delivery |
| 0 to 0.99 lb |
$11.99 |
*10-25 business days |
| 1 to 1.99 lb | $16.99 | *10-25 business days |
| 2lb and greater | $18.99 | *10-25 business days |
*Estimate starts once you receive shipping confirmation email. Note that our fulfillment times and carrier delivery estimates can change based on various factors, such as shipping delays, unexpected technical difficulties, or harsh weather.
Please check our Shipping Policy for more information.
You can also leave us a message at support@totesmanila.com and we'll get back to you as soon as possible. Maraming salamat!
Celebrate and share your love for Filipino culture with tees, caps, and fun gift-items you won't find anywhere else.
Over 7000+ orders fulfilled. Operating since 2019.